First, find out if your item is eligible for a standard return using our product-specific return policies. Most purchases can be returned or exchanged for up to either 14 days from the date of purchase, depending on the type of product and the condition of its return.
If your item is defective in any way, please click here to fill out our return or replacement initiation form to receive your shipping label and return instructions. Also, you can contact our Vuse Customer Care Team at 1-833-308-8873 if you have any questions.
Please note that our team responds to consumers' inquires from Monday to Friday between 8 a.m. and 8 p.m Eastern Time. A member of our team will contact you within one business day.